Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Campbell House
2023-01-04
Person
5
5
0
Review of Understanding and Managing Emotions Group
4th January 2023
The staff on this course have been wonderful in aiding with our understanding of the helpful resources they have given us. They made sure that what they were saying made sense and we were all on the same page, whilst also being able to give feedback on our own understandings.
Suggested improvements
N/A
Campbell House
2023-01-04
Person
5
5
0
Review of Understanding and Managing Emotions Group
4th January 2023
Amazing skills and trainers
Suggested improvements
Na
Campbell House
2023-01-02
Person
2
5
0
Review of CMHT Northampton Central & East
2nd January 2023
I suffer from bipolar 1 , I let people get away with taking from me as I never feel in control of myself and I have never had a one on one nurse. My medication I feel is not working, I'm doing hard drugs, I have trust issues with everyone. When I am down I gamble.
Suggested improvements
Check on me more as I really don't like asking for help because I feel the world just uses me and when they think I am ok , they just stop seeing me with out even saying anything to me.
2023-03-08 16:30:50
Response from Campbell House
We are really sorry to hear this is happening to you. ,If you still need support, please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk.
2023-01-09 10:49:36
Response from Campbell House
I am really sorry this is how you feel. Please contact the team or our confidential helpline (pals) on 080-0 917 8504 or pals@nhft.nhs.uk. Best wishes, Hugh Jones, Patient Experience Manager
Campbell House
2023-01-02
Person
5
5
0
Review of Family Connections
2nd January 2023
Fantastic service that really helped both the participant and the family member with mental health problems as well as the wider family. I could not recommend this service highly enough and the compassion and care given far exceeded expectations. This is a much needed service.
Suggested improvements
Time constraints for the workshop/facilitator made some modules rushed and difficult to comprehend,.
2023-01-03 08:57:40
Response from Campbell House
Thank you for your kind words. I have passed your comment about the workshop to the service manager. Best wishes, Hugh
Campbell House
2023-01-01
Person
4
5
0
Review of CMHT Rural Parks
1st January 2023
As I am white British and the people dealing with me were white British this was not really relevant to the interactions that I had. However the care I received was excellent.
Suggested improvements
I’m sorry I can’t really think of any.
Campbell House
2022-12-29
Person
5
5
0
Review of CMHT Grand Union
29th December 2022
Suggested improvements
Nothing could have been done better.
Campbell House
2022-12-29
Person
5
5
0
Review of CMHT Grand Union
29th December 2022
Suggested improvements
No, care was everything.
Campbell House
2022-12-29
Person
5
5
0
Review of CMHT Grand Union
29th December 2022
Campbell House
2022-12-29
Person
5
5
0
Review of CMHT Grand Union
29th December 2022
As always [name removed] carers for me to an exemplary standard.
Suggested improvements
Nothing could have been done better.
Campbell House
2022-12-29
Person
5
5
0
Review of Family Connections
29th December 2022
Most if not all of these questions are not relevant to the Family Connections course I did. But the course was led by 2 fantastic ladies, both with very different life experiences but both showed compassion and care for me throughout the course. I had no idea about the American jargon used throughout but each week more of it made sense and I found I could use some of the skills learnt to help me understand some of what my son is going through, and that in turn taught me different ways of seeing and then acting on what I see and hear each day.
Suggested improvements
The timings of any course are unlikely to please everyone but for me 5.30 was an awful time. Im an old fashioned bird and tea has always been on the table 5.30-6 so planning food around family connections was a nightmare!
2023-03-28 12:56:25
Response from Campbell House
Thank you for taking the time to feedback to us. We do ask preferred times when we meet prior to the group and thus far evenings have suited the majority. However we will continue to review as a team.
2023-01-03 09:22:37
Response from Campbell House
Thank you for your feedback. I will pass your comment about timings to the course organisers. Best wishes, Hugh Jones, Patient Experience Manager